Bank Branch Management
Retail Banking*

A complete guide to understand the retail banking aspects

Themes of this product are:

  • Understand different types of loan products offered by banks

  • Discuss the practices generally followed by banks in mortgage lending

  • Discuss the terms and conditions applicable to auto loans

  • Discuss the role and functions of tellers
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Overview

This e-learning course on 'BBM - Retail Banking' is designed to help users understand different types of loan products offered by banks. Further, the course discusses in detail about different aspects like: features of mortgage loans and auto loans. The course also discusses the role and functions of tellers in banks.

After completing this course you will be conversant with :
  • Different two major types of loan products
  • Different types of mortgages
  • General practice followed by banks in mortgage lending
  • Features of auto loans
  • The terms and conditions applicable to auto loans
  • Role and functions of tellers

Target Audience

Those who are interested in understanding retail banking aspects.


Course Level and Number of Courses
Basic to Intermediate. Library of 3 Courses

Instructional Method
Dynamic, Interactive e-learning

Recommended Background
Familiarity with basic financial concepts

To purchase this course online, visit: http://www.kesdee.com/courselist.html#!183

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  Library of 4 Courses
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Bank Branch Management - Retail Banking
Time taken to complete each Course: 1 hour

1. Mortgage Loans

  • Definition and explanation of mortgage
  • The essential components of a mortgage
  • Different types of mortgage
  • Generally followed practices in mortgage lending

2. Auto Loans

  • Meaning of auto loans
  • The features of auto loans
  • Types of auto loans
  • Meaning of credit score
  • The terms and conditions applicable to auto loans

3. Teller Functions

  • The main functions of a commercial bank from the teller's point of view
  • The role of tellers
  • The functions of tellers
  • The knowledge and skill required for tellers
  • The regulatory compliance requirements for tellers

4. Credit Card Operations

  • Identify the diifrent means of payment modes
  • List and explain the types of cards
  • Explain the features of credit card
  • Identify the cost to the issuing bank
  • list the benifits to various parties for using credit cards
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